Thank you for choosing to be part of our community at Creality
Accelerator, doing business as Creality Technology (“Creality
Technology”, “we”, “us”, or “our”). We are committed to protecting your
personal information and your right to privacy. If you have any
questions or concerns about our policy, or our practices with regards to
your personal information, please contact us at
teamcloud@creality.com.
When you visit our websites or application, and use our services, you
trust us with your personal information. We take your privacy very
seriously. In this privacy notice, we describe our privacy policy. We
seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We
hope you take some time to read through it carefully, as it is
important. If there are any terms in this privacy policy that you do not
agree with, please discontinue use of our Apps and our services.
This privacy policy applies to all information collected through our
websites and application, and/or any related services, sales, marketing
or events (we refer to them collectively in this privacy policy as the
"Sites").
Please read this privacy policy carefully as it will help you make
informed decisions about sharing your personal information with us.
1. WHAT INFORMATION DO WE COLLECT?
1.1 Information automatically collected
In Short: Some information – such as IP address and/or browser and
device characteristics – is collected automatically when you visit
our Apps.
We automatically collect certain information when you visit, use or
navigate the Apps. This information does not reveal your specific
identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and
device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about
how and when you use our Apps and other technical information. This
information is primarily needed to maintain the security and
operation of our Apps, and for our internal analytics and reporting
purposes. Like many businesses, we also collect information through
cookies and similar technologies.
1.2 Information collected through our Apps
In Short: We may collect information regarding your geo-location,
mobile device, push notifications, when you use our apps.
If you use our Apps, we may also collect the following information:
1) Geo-Location Information. We may request access or permission to
provide location-based services.
2)Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile
device’s SMS messages, and other features.
3)Push Notifications. We may request to send you push notifications
regarding your account or the mobile application. If you wish to
opt-out from receiving these types of communications, you may turn
them off in your device’s settings.
1.3 Information collected from other sources
In Short: We may collect limited data from public databases,
marketing partners, social media platforms, and other outside
sources.
We may obtain information about you from other sources, such as
public databases, joint marketing partners, social media platforms
(such as Facebook), as well as from other third parties. Examples of
the information we receive from other sources include: social media
profile information (your name, gender, birthday, email, current
city, state and country, user identification numbers for your
contacts, profile picture URL and any other information that you
choose to make public); marketing leads and search results and
links, including paid listings (such as sponsored links).
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on
legitimate business interests, the fulfillment of our contract with
you, compliance with our legal obligations, and/or your consent.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to
link your account with us to a third party account *(such as your
Google or Facebook account), we use the information you allowed us
to collect from those third parties to facilitate account creation
and logon process.
To send you marketing and promotional communications. We and/or our
third party marketing partners may use the personal information you
send to us for our marketing purposes, if this is in accordance with
your marketing preferences.
Fulfill and manage your orders. We may use your information to
fulfill and manage your orders, payments, returns, and exchanges
made through the Apps. Deliver targeted advertising to you. We may
use your information to develop and display content and advertising
(and work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
Request Feedback. We may use your information to request feedback
and to contact you about your use of our Apps.
To enable user-to-user communications. We may use your information
in order to enable user-to-user communications with each user's
consent.
For other Business Purposes. We may use your information for other
Business Purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our Apps, products, services, marketing and
your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply
with laws, to protect your rights, or to fulfill business
obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific
consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract
with you, we may process your personal information to fulfill the
terms of our contract.
Legal Obligations: We may disclose your information where we are
legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena
(including in response to public authorities to meet national
security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe
it is necessary to investigate, prevent, or take action regarding
potential violations of our policies, suspected fraud, situations
involving potential threats to the safety of any person and illegal
activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your
personal information in the following situations:
Third-Party Advertisers. We may use third-party advertising
companies to serve ads when you visit the Apps. These companies may
use information about your visits to our Website(s) and other
websites that are contained in web cookies and other tracking
technologies in order to provide advertisements about goods and
services of interest to you.
Other Users. When you share personal information or otherwise
interact with public areas of the Apps, such personal information
may be viewed by all users and may be publicly distributed outside
the Apps in perpetuity. If you interact with other users of our Apps
and register through a social network (such as Facebook), your
contacts on the social network will see your name, profile photo,
and descriptions of your activity. Similarly, other users will be
able to view descriptions of your activity, communicate with you
within our Apps, and view your profile.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to access or store information. Specific
information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Policy.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our websites using
a social media account, we may have access to certain information
about you.
Our Apps offer you the ability to register and login using your
third party social media account details (like your Facebook or
Twitter logins). Where you choose to do this, we will receive
certain profile information about you from your social media
provider. The profile Information we receive may vary depending on
the social media provider concerned, but will often include your
name, e-mail address, friends list, profile picture as well as other
information you choose to make public.
We will use the information we receive only for the purposes that
are described in this privacy policy or that are otherwise made
clear to you on the Apps. Please note that we do not control, and
are not responsible for, other uses of your personal information by
your third party social media provider. We recommend that you review
their privacy policy to understand how they collect, use and share
your personal information, and how you can set your privacy
preferences on their sites and apps.
6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information
that you share with third-party providers who advertise, but are not
affiliated with, our websites.
The Apps may contain advertisements from third parties that are not
affiliated with us and which may link to other websites, online
services or mobile applications. We cannot guarantee the safety and
privacy of data you provide to any third parties. Any data collected
by third parties is not covered by this privacy policy. We are not
responsible for the content or privacy and security practices and
policies of any third parties, including other websites, services or
applications that may be linked to or from the Apps. You should
review the policies of such third parties and contact them directly
to respond to your questions.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this privacy policy unless
otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy policy, unless a
longer retention period is required or permitted by law (such as
tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize it, or, if
this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing
until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate technical and organizational
security measures designed to protect the security of any personal
information we process. However, please also remember that we cannot
guarantee that the internet itself is 100% secure. Although we will
do our best to protect your personal information, transmission of
personal information to and from our Apps is at your own risk. You
should only access the services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
children under 18 years of age.
We do not knowingly solicit data from or market to children under 18
years of age. By using the Apps, you represent that you are at least
18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Apps. If we learn that
personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you
become aware of any data we have collected from children under age
18, please contact us at
teamcloud@creality.com
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any
time.
If you would at any time like to review or change the information in
your account or terminate your account, you can:
■ Log into your account settings and update your user account. Upon
your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However,
some information may be retained in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our
Terms of Use and/or comply with legal requirements.
Opting out of email marketing: You can unsubscribe from our
marketing email list at any time by clicking on the unsubscribe link
in the emails that we send or by contacting us using the details
provided below. You will then be removed from the marketing email
list – however, we will still need to send you service-related
emails that are necessary for the administration and use of your
account. To otherwise opt-out, you may:
■ Note your preferences when you register an account with the site.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track (“DNT”) feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. No
uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we
will inform you about that practice in a revised version of this
Privacy Policy.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The
Light” law, permits our users who are California residents to
request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If
you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with the Apps, you have the right to request
removal of unwanted data that you publicly post on the Apps. To
request removal of such data, please contact us using the contact
information provided below, and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Apps, but
please be aware that the data may not be completely or
comprehensively removed from our systems.
13. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay
compliant with relevant laws.
We may update this privacy policy from time to time. The updated
version will be indicated by an updated “Revised” date and the
updated version will be effective as soon as it is accessible. If we
make material changes to this privacy policy, we may notify you
either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this
privacy policy frequently to be informed of how we are protecting
your information.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email
us at
teamcloud@creality.com
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